Try Brands You Love for Free
Order your items online
Select multiple styles, sizes, & colors on the Pomelo App. Add all items to cart & proceed to check out.
Send to any store location
Try at a Pomelo Store for FREE
Pay for what you love
Return for free right after you try on! For more details, please refer to our FAQ below.
Tap.Try.Buy. Now!
FAQ
Overview
What is Tap.Try.Buy. deposit?Effective April 12, 2024, there will be no deposit required upon confirming your Tap.Try.Buy. order. Additionally, customers who accept all items at least 3 items in their orders including exchanging item at the store, will still be eligible for the 'All Accepted Discount' on their orders.
What is the "All Accepted" discount?If your order contains 3 items or more and you accept all items from your Tap.Try.Buy. order, you will be eligible to get an extra 5% off.
If you reject at least 1 item, this extra discount will not be eligible for your Tap.Try.Buy.order.
Can we exchange some items in Tap.Try.Buy.order at store?During your try on session, you have the option to exchange with any available item at the store.
Payment & Checkout
What are the payment options for Tap.Try.Buy order?Pay at Store
- After successfully trying the product, you can proceed to make the payment for your Tap.Try.Buy. order at the cashier.
How to use cashback/store credits for Tap.Try.Buy.?You can use your cashback/store credits by following these steps:
Step 1: Go to Checkout page
Step 2: Select "Apply" at Promotions & Discounts and Use ฿ xx.xx Pomelo Credit
Step 3: Proceed to payment by clicking "CHECK OUT NOW"
Returns
Can we return the items as part of Tap.Try.Buy. order after accepted at store?Items ordered as part of Tap.Try.Buy. are non-returnable once accepted at store.